At the end of a long Monday, a happy update from our big fashion retailer to whom we pitched last week. A green light. Yes, green. Somewhere between traffic light green and Kermit green. As sales manager, Klaas was a little too willing Friday to concede to their demands for a massive discount on our standard commission of one month. In the end – by keeping our leg stiff as the Dutch are fond of saying (usually amongst themselves) – we gave away just enough allowing both parties to feel satisfied with the negotiation process.
Our deals in The Hague are causing mind-bending grief. Our consultant there – George – is very strong with clients who like her at once thereby increasing the likelihood of a deal just by being vivacious. Problems invariably start when the administration kicks in. Contracts and invoices depend on data. Wrong data equals incorrect unusable and documents. It DOES matter that the start date is correct. Yes, George, the specific address is important and Single 200 is NOT the same as Single 200-iii. Oh and, by the way, please at least try to SPELL the client’s name correctly – a small point but it can niggle.
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