- "OK, the deposit should have been given to me as soon as i checked out or given to my ppeople, you have no right turning up to my offices, i have informes the authorities about this invasion of privacy and the drug squad to ginny, this person should be stopped from doing business on drugs and high, i have sent a copy of this email to the police and the consulate and the newspapers too which i am connected to , goin g to my office was a very bad mistake , without giving me my deposit back so i expect this in cash like i gave it on wednesday morning."
he sends a follow up:
- "ps.. thanks for your help in this seems like nobody else in your company has any humanity"
The owner of the property in question swings wildly from asserting his rights to deduct lost rent, cleaning, and Internet costs from the Euro 2100 deposit to insisting that Ideal Housing are the sole interface to the client and that he wants nothing to do with him. Worse (or better depending on if you are the owner or us), the owner has fired Clive off a final mail implying that further direct contact with Clive is bordering on the illegal and that all contact must run via Ideal Housing. We are being put squarely in the middle which I understand up to a point as we did deliver the client in the first place but, Mr. Owner, if you want to talk tough then you have to remember that hiding behind a housing agency is just a bit chicken.
Our lawyer - you know the type: posh office, big-buck tariffs, and 200g letter paper - has drafted his first missive. We are retaining his services to contest the pseudo-finds of the rental regulator - Dienst Wonen. Dienst Wonen is on the cusp of suspending our license to be a rental agency based shallow research and spurious conclusions.
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